FAQ

  • Community & Apartments

    • Where is Sunterra located? 3851 Sherbourne Drive, Oceanside, CA 92056.
    • What are the office hours? Monday Friday: 9:00 AM–5:00 PM; Saturday & Sunday: Closed.
    • What types of apartments do you offer? Two ‑ bedroom apartment homes with 1–2 bathrooms, ranging from 880–924 sq ft.

  • Amenities

    • Is there a fitness center? Yes, Sunterra has a fully equipped fitness center.
    • Is there outdoor recreation space? Yes, including a playground, BBQ area, fire pit, and outdoor gathering spaces.
    • Is there onsite laundry? Yes, onsite laundry facilities are available.

  • Pet Policy

    • Are pets allowed? Yes, dogs and cats are allowed.
    • What are the pet limits? Maximum of 2 pets per apartment.
    • What is the weight limit? 45 lb maximum per pet.
    • Are there breed restrictions? Yes. Restricted breeds include Pit Bulls, Rottweilers, Chows, Doberman Pinschers, Akitas, German Shepherds, Dalmatians, and mixes of these.
    • What are the pet fees? $150 pet deposit, $150 non‑refundable pet fee, and $30 monthly pet rent per pet.

  • Tours & Leasing

    • How do I apply? Applications can be submitted online through the “Apply Now” link on the website.
    • What are the qualifying criteria? Income verification is required; unsatisfactory credit may require an additional deposit; criminal background checks are required.

  • Fees & Policies

    • Are there administrative fees? Yes, there is a $45 administrative fee.
    • Is parking available? Yes, parking is available for $50.

  • Contact

    • What is the phone number for Sunterra? 760-274-0840.
    • What is the property address? 3851 Sherbourne Drive, Oceanside, CA 92056.